Shipping policy
Delivery of the products and shipping costs
The order submitted on the website will be delivered to the address indicated by the Customer when the order is placed.
Italy, including the islands. The shipping cost depends on the total weight of products and packaging: 11,90 € up to 3 kg, 13,90 € over 3 and up to 5 kg, 15,90 € over 5 and up to 10 kg, 21,90 € over 10 and up to 20 kg, 26,90 € over 20 and up to 30 kg, 39,90 € over 30 kg. For orders with a value equal to or higher than 70,00 € shipping is free for shipments up to 10 kg; above that weight the rate of the relevant weight band applies. All amounts include VAT. Any offers, promotions or specific conditions highlighted on the website remain unaffected.
European Union. The shipping cost is 33,00 € for a total weight up to 10 kg and 39,00 € above that weight. For Finland, Sweden, Ireland, Malta, Cyprus and Greece the cost is 49,00 € whatever the weight. All amounts include VAT. Any customs or tax charges applicable in the territories of the Union with a special tax regime, including the Canary Islands, Ceuta and Melilla, are borne by the recipient.
The shipping conditions set out in this section apply to orders received from 13 October 2026.
Collection at our premises. When placing the order the Customer may choose free collection at the operational premises at Via V. Veneto 18, 17031 Albenga (SV), from Monday to Saturday, from 8:00 to 16:00.
Delivery takes place by express courier approximately within 24/48 hours from the day of dispatch, save for hard-to-reach locations, carrier delays, force majeure or circumstances beyond the control of CoffeeStorming.
Orders received on Saturdays, Sundays, public holidays or on closing days will be processed on the first following working day.
In the event of obstacles to delivery due to force majeure, CoffeeStorming will contact the Customer by email to inform them of the delay.
Delivery is deemed to be completed at the moment the product is made available to the Customer at the address indicated when the order was placed.