The consumer who accesses the Site to make purchases (hereinafter “Customer”) is required, prior to placing an order, to read carefully these General Terms and Conditions of Sale (or Terms & Conditions) which have been made available to him/her on the Site and which will be available for consultation by the Customer at any time.

1. Identification of the Seller

Company name: La Genovese s.a.s.

Registered office: REG. BOTTINO 1/M – 17031 Albenga (SV)

Tax/VAT Code: 00101320091

REA/Business Reg.: SV-22020

Phone: 0182-50452

E-mail: coffeestorming@lagenovese.it

Hereafter the vendor will be referred to as “CoffeStorming” for short.

2. Subject

2.1 By this contract, the Customer purchases products at a distance through the Site prepared by CoffeStorming and identified at the domain: https://coffeestorming.it. These terms and conditions of the contract are deemed to be known in accordance with Article 1341 of the Civil Code and are accessible on the Site https://coffeestorming.it/

2.2 In accordance with Article 12 of Legislative Decree 70/2003, CoffeStorming informs the Client that every order sent will be stored for the purposes of the law, in accordance with criteria of confidentiality and security.

2.3 The Customer may request information, send communications, or file complaints by contacting CoffeStorming’s customer service department by calling 0182-50452 or sending an e-mail to shop@lagenovese.com or by writing to: La Genovese s.a.s. di Borea Alessandro, REG. BOTTINO 1/M, 17031 Albenga (SV)

3. Consumer – User

3.1 Only natural person consumer users who have registered an account on the Site https://coffeestorming.it/ are allowed to purchase. “Consumers” means natural persons who access https://coffeestorming.it/ for purposes not related to their commercial, entrepreneurial or professional activity, if any. Therefore, the provisions contained in the CdC and subsequent amendments and additions will be applicable, in addition to those generally applicable to the type of service provided by https://coffeestorming.it/ by virtue of Legislative Decree no. 70 of 9.4.2003 on information society services and electronic commerce.

4. Choosing and Ordering Products

4.1 The features and price of the various products for sale on the Site (hereinafter referred to as “Product” or “Products”) are shown on the page for each Product.

4.2 In order to purchase Products, the Customer must fill in and submit the order form in electronic format. The Customer shall add the Product to the “Shopping Cart” and, after having read the General Conditions and Privacy Policy and confirmed their acceptance, shall enter the personal data (residential address, telephone number, email, etc.) and confirm the order.

4.3 By submitting the order from the Site, which has the value of a contractual proposal, the Customer acknowledges and declares that he/she has read all the information provided to him/her during the purchase procedure and fully accepts these transcribed General and Payment Conditions.

4.4 CoffeStorming reserves the right not to accept orders, which are abnormal.

4.5 The contract entered into between CoffeStorming and the Customer shall be deemed concluded with the acceptance of the order by CoffeStorming. This acceptance is communicated to the Customer through an email confirmation of the order itself containing a reference to these General Terms and Conditions, the order number, billing information, a list of the Products ordered with their essential characteristics and the total price.

5. Product Information

5.1 The products offered on the Site comply with the national and EU legislation in force in Italy.

5.2 The information and characteristics related to the Products are available on the Site in the description sheet of the Product itself.

5.3 The visual representation of the Products on the Site, where available, normally corresponds to the photographic image accompanying the description sheet. It is understood that the image of the Products themselves has the sole purpose of presenting them for sale and may not be perfectly representative of its characteristics and quality but may differ in form. In case of difference between the image and the written product sheet, the description of the product sheet shall always prevail.

6 – Terms and conditions of purchase

6.1 CoffeStorming reserves the right at any time to vary the type and the Products offered on the Site, including in relation to availability. CoffeStorming does not guarantee that the Products presented on the Site will actually be available nor that they will be available on time for delivery, as this depends on commercial policies and the stocks actually in stock.

6.2 All pictures and descriptions of the present Products posted on each product sheet on the Site reproduce and describe as closely as possible the actual characteristics of the Products.

6.3 It is understood that such pictures and product descriptions are to be considered indicative and interpreted with a minimum of tolerance.

6.4 All prices shown on the Site are in Euros (€) and include VAT.

6.5 The price of products may be changed without notice until the order is confirmed, it being understood that the price charged to you will be the price published on the product sheet at the time of placing the order.

6.6 The products will remain the property of CoffeStorming until payment of the purchase price and any charges is made by the Customer.

6.7 CoffeStorming reserves the right to refuse orders from users who do not give sufficient guarantees of solvency or with whom disputes are pending.

7- Payments

7.1 – CoffeStorming accepts payment by credit card or cash on delivery to the courier upon delivery. A surcharge of 6.20 euros is applied to cash on delivery payment.

8 – Product delivery and shipping costs

8.1 The order submitted on the Site will be delivered to the address indicated by the Customer when placing the order. 8.2 It is important to check the integrity of the package delivered by the courier and in case of damaged or abnormal package, it is necessary to put a signature with “control reserve” on the transport document and notify CoffeStorming. 8.3 The cost of shipping to all of Italy (including islands) is 8.50 euros and is independent of the number of pieces purchased except for Specialty products and any highlighted offers. 8.4 Delivery is by express courier between 24 and 48 hours from the day of shipment, excluding inconvenient locations. These times are to be considered indicative, however, as they may be subject to change due to force majeure events that do not depend on CoffeStorming or the carrier. 8.5 Orders received on the Site on Saturday, Sunday, holidays, or closed days will be processed on the next business day. 8.6 In case of delivery impediments due to force majeure CoffeStorming will contact the user by e-mail to inform him of the delay in delivery time. CoffeStorming shall not be held responsible in any way for any delays due to the acts of third parties and/or force majeure. 8.7 Delivery is deemed completed when the product is made available to the Customer and the Customer has properly paid the total amount of the order itself.

9 – Right of Withdrawal

9.1 The Customer shall have the right to withdraw from the contract, without penalty and without specifying the reason, within the period of fourteen (14) days from the date of delivery. 9.2 The right of withdrawal is subject to the following conditions: (a) Returned Products shall be returned in their entirety. (b) Returned Products must have their original, undamaged packaging. (c) Returned products must be shipped to CoffeStorming in one lump sum d) Returned products must be shipped and delivered to the courier within ten (10) working days starting from the day of receipt of the products purchased on the Site 9.3 If the right of withdrawal exercised by the Customer complies with the conditions listed above, CoffeStorming is obliged to make a refund to the Customer corresponding to the value of the amount paid within a maximum of five (5) days after receipt of the returned material. 9.4 In the event of a return, the cost of returning the goods to CoffeStorming shall be borne by the Customer. 10. Warranty and Conformity Defects 10.1 In the event of a lack of conformity of the products purchased with respect to the description published on the Site, the user has the right to the replacement of the product, at no additional charge, where this is possible in relation to the number of copies still available for sale and unless the replacement is not excessively burdensome for CoffeStorming in view of the value that the goods would have, if there were no lack of conformity, and the extent of such defect. Alternatively, the user shall be entitled to termination of the contract or reduction of the price in accordance with the following provisions. 10.2 In case of termination of the contract, CoffeStorming will return the price paid by the user, plus any incidental expenses. In case of price reduction, CoffeStorming will refund the amount of the reduction previously agreed with the user. In any case, the amount of the refund will be communicated to the user by e-mail and credited by cash (respecting the limits and conditions set by the legislation in force at the time of payment) or bank transfer. 10.3 The warranty is personal and will therefore apply only to the original purchaser. 11. Liability 11.1 CoffeStorming is committed to correcting all errors in the description of the products offered on the Site, as soon as possible after they are reported. The reporting of such errors can be done by contacting CoffeStorming Customer Service at the addresses indicated in the introduction. CoffeStorming shall not be liable in case of damages, of any nature whatsoever, resulting from the use and/or consumption of the product improperly and/or not in accordance with the instructions provided by the manufacturer as well as in case of damages resulting from unforeseeable circumstances or force majeure. 12. Site content and intellectual property rights 12.1 The contents of CoffeStorming, such as, but not limited to, the works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, published on the Website, including menus, web pages, graphics colors, patterns, tools, fonts and design of the Website, diagrams, layouts, methods, processes, functions and software, are protected by copyright and all other intellectual property rights of CoffeStorming and other rights holders. Reproducing, modifying, duplicating, copying, distributing, selling, or otherwise exploiting the images, images, or content of the Site is prohibited unless previously authorized in writing by CoffeStorming. Any use of the contents of the Site for commercial and/or advertising purposes is also prohibited. 12.2 All other distinctive signs that distinguish products sold on the Site, unless otherwise indicated, are registered (or in the process of registration) trademarks of CoffeStorming. Any use of the above distinguishing marks not in accordance with the law and as unauthorized is prohibited. In no way is it permitted to use any of the distinctive signs on the Site to take unfair advantage of the distinctive character or renown of these or in such a way as to prejudice them and their owners. 12.3 Under no circumstances may you alter, change, modify, or adapt the Site or the materials made available by CoffeStorming. 13. Applicable law and place of jurisdiction 13.1 The General Conditions are governed by Italian law. 13.2 The Court of the place indicated by the user as his residence or domicile, if located in the territory of the Italian State, will be competent for any dispute concerning these General Conditions; in all other cases, the territorial jurisdiction is exclusively that of the Court of Savona. 14. Online dispute resolution for consumers The European Commission has established an online platform that provides an alternative dispute resolution tool. This tool can be used by the European consumer to non-judicially resolve any dispute relating to and/or arising out of contracts for the sale of goods and services concluded online. If you are a European consumer, you can use this platform for the resolution of any dispute arising out of your online contract with CoffeStorming. The platform is available at the following link(http://ec.europa.eu/consumers/odr/).

Dear Customer,

Pursuant to Article 13 of Regulation (EU) 2016/679 (“General Data Protection Regulation”, hereinafter “Regulation”), La Genovese SAS DI BOREA ALESSANDRO as Data Controller informs you that it will proceed to the processing of personal data provided by you for the purchase of products online (hereinafter “Products”), in compliance with the legislation on the protection of personal data and mainly in electronic form. The processing will cover the operations, or the set of operations (such as, by way of example only: collection, recording, organization, storage, processing, communication, modification, selection, use, deletion, destruction), concerning the personal data you provided when filling in and sending the Product Purchase Order online.

In particular, we inform you that:

  1. The processing to which your personal data will be subjected is for the purpose of:
  • a. to the fulfillment of obligations in relation to the property being sold;
  • b. the fulfillment of any legal and/or regulatory obligations (e.g., tax and accounting obligations);
  • c. to the management and execution of the Purchase Order Submission Procedure and any contract concluded between you and our Company;
  • d. to the performance of obligations arising from and related to the sale, such as, but not limited to: performance of shipping and after-sales services to customers;
  • e. to the conduct of market research, statistical analysis, advertising activities for products and services and the sending, including by electronic means, of advertising material upon your explicit consent.

The processing of your data will be carried out in such a way as to ensure security and confidentiality and may be carried out through manual, computerized and telematic means, in the manner and to the extent necessary to pursue the aforementioned purposes.

2) The provision of data indicated in point a) b) c) d) is necessary and obligatory for the performance of the above activities, does not require explicit consent and failure to provide it will result in the inability to access our services.

3) We ask for your consent – optional – for the purposes mentioned in point e), through which we can keep you informed of our news, promotions, initiatives and discounts for certain products and periods.

Of the same data may come to know, according to the limits and conditions of their respective assignments, the persons expressly assigned to the different stages of processing necessary for management such as the legal representative of the owner, any employees or collaborators, as well as any maintenance workers of the information systems.

Your data will not be otherwise disclosed, sold for free and/or for consideration, or shared with third parties and will be used solely and exclusively for the purposes stated above.

Your data will be kept for a period of time no longer than is necessary for the purposes for which it was collected or for such longer period as is required by law.

Finally, your data will not be transferred abroad, either within the EU or outside the EU.

4) In relation to the processing of the aforementioned data and by virtue of Article 13, paragraph 2, lett. b) of the Regulations You have the right to request from the data controller access to personal data, rectification or deletion of the same personal data or restriction of the processing of personal data concerning you or to object to their processing, as well as the right to obtain information on the origin of the data, the purposes and methods of collection and to obtain the cancellation or blocking of data processed in violation of the law. To exercise these rights, you may write to the Data Controller addressing your requests LA GENOVESE SAS DI BOREA ALESSANDRO REGIONE BOTTINO 1/M 17031 ALBENGA (SV).

5) The Data Controller is the company LA GENOVESE SAS DI BOREA ALESSANDRO with registered office in REGIONE BOTTINO 1/M 17031 ALBENGA (SV) in the person of its Administrator.